[Journalist Handbook] When you fix the barn before you lose the cow

[ Moon Byung-soo reporter] In 10 years, Gangs an will change, but the Korean game industry has changed for 20 years. The users who are passive to the game company have been awakening and demanding change.

How

The power of the users who were aligned and united was terrifying. Sending trucks, sending wagons, and demanding a change of game companies is clearly unprecedented 10 years ago. The fragmented dissatisfaction is that the game companies, who were trampling and shouting 'My Way', are greatly hit and promised to provide high quality services by looking at the users' notices. Losing cows and fixing the barn.

Users raise their voices as regaining the rights of customers. VIPs that open their wallets from tens of thousands of won to hundreds of millions of won, but they often see the reaction of Pupae. As such, users are awakening, and game companies' operating services should not stay at the level 10 years ago.

It is no exaggeration to say that 2022 is a time of game consumer sovereignty. It is only to wait if you do not change the existing operation that you felt and felt the right answer. Furthermore, it is time to check the barn in advance before you lose your cow.

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